2027 Trip Payment Policy
Please scroll down for the policy applicable to 2026 trips.
After signing up for a specific trip, you will choose your preferred payment plan. Please remember! All trip balances must be paid in full 90 days before departing the country.
To set up payments for your own trip:
-
You can pay the trip in full or make a deposit at the time of application,
-
If you choose to only make a deposit, instructions will be emailed to set up a link to allow payments towards your account. This link can also be forwarded to friends and family to help collect monetary donations towards your account.
If you would like to assist another person traveling with us:
Please request the link for their personal profile page, linking to their donation account.
Regarding Refunds
Please be aware that by applying and making a payment for a trip, you are making a commitment to Medical Missions Outreach (MMO). In order for our international trips to go smoothly and effectively, all accommodations (flights, hotels, etc.) are booked well in advance using several different means of purchase. To this end, flights are booked in a non-refundable manner, and in most cases, tickets cannot be changed to someone else’s name.
In the unfortunate circumstance that you are forced to back out of a trip after your initial payment, MMO cannot provide a refund or transfer of the deposit. If your plans change, and you cannot travel with us, you must notify MMO 120 days before the travel date. Notifying MMO at least 120 days before your trip will result in a loss of the initial deposit fee. If your plans change within 120 days of the travel date, you will be required to make full payment for the trip. Please understand that both the deposit and any funds donated towards a trip are non-refundable. In the event you are unable to travel, any funds beyond the initial deposit received on an account will be held by Medical Missions Outreach for no more than 364 days and may be applied towards another trip with Medical Missions Outreach. After that time period, the funds will be used towards ministry expenses by Medical Missions Outreach. There are no exceptions to this policy.
Please also understand that if your trip balance has been met at the time of an additional donation, any funds over and above your balance will be donated directly to MMO to use as they deem necessary for the trip (e.g. meds, supplies, etc.)
MMO operates on a limited budget and cannot afford the financial cost of a person backing out. Please understand that our desire is to carefully steward the money that the Lord has provided us and treat everyone involved with respect, which is why committing to an MMO trip must be done with prayer and guidance from those who are important in your life.
General Policies
Credit Card Processing Fees – Team members are now responsible for covering any credit card processing fees on their own payments. For donor payments, donors may choose to cover the fee themselves or have their donation credited minus the fee. Fees can be avoided entirely by paying via check or ACH.
Refund Processing Fees – When issuing refunds, any processing fees will be subtracted from the total and retained by MMO. (This policy formalizes existing practice in writing.)
Payment Milestones & Deadlines
120-Day Milestone — A new financial checkpoint has been added at the 120-day mark before departure. By this date, team members must:
-
Have paid at least 50% of their total trip balance
This date also becomes the new cancellation deadline. Team members who withdraw after this point will owe the full balance. Those who miss either milestone will be suspended, notified by email, and assessed a $25 non-refundable late fee.
90-Day Milestone —The full trip balance remains due 90 days before departure. Team members who miss this deadline will be suspended, notified by email, and assessed a non-refundable $25 late fee.
Financial Payment Timeline
| Deadline | Milestone | Details |
| Upon application processing | Deposit ($250 or $500, based on location) | Non-refundable and non-transferable |
| 120 days before departure | 50% of balance | New cancellation deadline — full amount owed after this date ($25 late fee if paid after 120 days) |
| 90 days before departure | Full balance | $25 late fee if paid after 90 days |
2026 Trip Payment Policy
After signing up for a specific trip, you will choose your preferred payment plan. Please remember! All trip balances must be paid in full 90 days before departing the country.
To set up payments for your own trip:
- You can pay the trip in full or make a deposit at the time of application,
- If you choose to only make a deposit, instructions will be emailed to set up a link to allow payments towards your account. This link can also be forwarded to friends and family to help collect monetary donations towards your account.
If you would like to assist another person traveling with us:
Please request the link for their personal profile page, linking to their donation account.
Regarding Refunds
Please be aware that by applying and making a payment for a trip, you are making a commitment to Medical Missions Outreach (MMO). In order for our international trips to go smoothly and effectively, all accommodations (flights, hotels, etc.) are booked well in advance using several different means of purchase. To this end, flights are booked in a non-refundable manner, and in most cases, tickets cannot be changed to someone else’s name.
In the unfortunate circumstance that you are forced to back out of a trip after your initial payment, MMO cannot provide a refund or transfer of the deposit. If your plans change, and you cannot travel with us, you must notify MMO 90 days before the travel date. Notifying MMO at least 90 days before your trip will result in a loss of the initial deposit fee. If your plans change within 90 days of the travel date, you will be required to make full payment for the trip. Please understand that both the deposit and any funds donated towards a trip are non-refundable. In the event you are unable to travel, any funds beyond the initial deposit received on an account will be held by Medical Missions Outreach for no more than 364 days and may be applied towards another trip with Medical Missions Outreach. After that time period, the funds will be used towards ministry expenses by Medical Missions Outreach. There are no exceptions to this policy.
Please also understand that if your trip balance has been met at the time of an additional donation, any funds over and above your balance will be donated directly to MMO to use as they deem necessary for the trip (e.g. meds, supplies, etc.)
MMO operates on a limited budget and cannot afford the financial cost of a person backing out. Please understand that our desire is to carefully steward the money that the Lord has provided us and treat everyone involved with respect, which is why committing to an MMO trip must be done with prayer and guidance from those who are important in your life.